We generally have a very good idea of weather conditions 48 hours prior to your trip and so last minute cancellations are rare. So it is imperative that you re-confirm your booking with us 2 days before your trip, to confirm weather suitability and that you still want to join us. You can follow the daily trip updates on our Facebook page or keep an eye on our website “Availability Calendar” which is updated daily and will give you an idea of the prospects in the coming days. However, if Colin considers the weather and sea conditions unsuitable or unsafe for a Whale Watch, we reserve the right to cancel a trip at any time. It is therefore essential that the contact details you give with your booking are correct at the time of sailing so that we can forewarn you of any last minute changes.
Sometimes, passengers may have to cancel their trip. Please ensure that you contact us at the earliest possible moment, if you find you cannot keep your booking in compliance with our 24 Hr cancellation policy. During the summer months, we’ll have others waiting on a standby list who could use your places. But the more notice you give us, the better able we’ll be to fill your places.
Any booking deposits will be refunded if a cancellation is received forty eight hours before scheduled trip time and if we have to cancel a trip to poor weather.
Posted in: Top Whale Watching Questions